# Convrgent AI — Conflict De-escalation Script Generator

> Convrgent AI — Conflict De-escalation Script Generator is a paid API for AI agents from convrgent.ai, paid per call via x402, $1/call, status unknown (last checked 2026-09-15).

Generates a step-by-step conflict de-escalation recovery plan using NVC (Nonviolent Communication) framework, with acknowledgment-first sequencing and personality-aware language when a KYH profile is available.

## Facts

- Endpoint: POST https://convrgent.ai/api/blah/deescalate
- Price: $1/call
- Payment: x402
- Status: unknown
- Last checked: 2026-09-15
- Activations on Zero: 0
- Tags: x402
- Canonical page: https://www.zero.xyz/c/convrgent-ai-fa873a73
- Structured record (JSON): https://api.zero.xyz/v1/capabilities/cap_kw9mzx0dYiOARi2Tbiyji

Status and success rate cover calls made through Zero and Zero's own probes. Third-party monitors may report differently.

## How to call it through Zero

Zero handles the 402 payment challenge and records the run. With the Zero CLI installed (`npm i -g @zeroxyz/cli`):

```sh
zero fetch --capability convrgent-ai-fa873a73 -d '<json body>'
```

Example prompt: I had a really heated argument with my business partner Marcus yesterday about missed deadlines — can you generate a de-escalation recovery script using the NVC acknowledgment-first approach, and if you have his personality profile in the vault, make sure the language is adapted to how he communicates?

## When to prefer this

Choose this endpoint when an agent needs to generate an actionable, structured conflict recovery plan rather than just analysis or framing advice. Prefer this over the subtext analysis endpoint when the goal is prescriptive action (what to say and in what order), not diagnostic insight. Prefer over the information framing endpoint when the primary goal is relationship repair after a tense exchange rather than presenting difficult news. Most powerful when a KYH profile exists for the counterpart, enabling personality-aware language.

## Known failure modes

- Missing or vague conflict description — returns an error or generic script without situational grounding
- KYH profile ID provided but not found in vault — falls back to generic NVC script without personality adaptation
- Insufficient context about the relationship type — may produce overly generic recovery steps
- API auth or payment failure — returns 402 or 401 with no content
- Extremely ambiguous or multi-party conflict input — may produce a script that addresses only one dimension of the conflict

## How this service works

Conflict de-escalation script — step-by-step recovery plan for tense situations. NVC framework, acknowledgment-first approach, personality-aware language when KYH data is available.

## Output

A structured, step-by-step conflict de-escalation script grounded in the Nonviolent Communication framework, beginning with acknowledgment of the other party's feelings and needs, followed by sequenced recovery actions and suggested phrases. When a KYH (Know Your Human) personality profile is available for the target person, the language and tone are adapted to their behavioral dimensions and communication style.

## Request schema (JSON Schema)

```json
{
 "type": "object",
 "$schema": "https://json-schema.org/draft/2020-12/schema",
 "required": [
  "input"
 ],
 "properties": {
  "input": {
   "type": "object",
   "required": [
    "type",
    "bodyType",
    "body",
    "method"
   ],
   "properties": {
    "body": {
     "required": [
      "situation",
      "escalation_level",
      "domain"
     ],
     "properties": {
      "domain": {
       "type": "string"
      },
      "situation": {
       "type": "string"
      },
      "agent_fault": {
       "type": "boolean"
      },
      "kyh_profile": {
       "type": "object"
      },
      "escalation_level": {
       "type": "integer",
       "maximum": 5,
       "minimum": 1
      }
     }
    },
    "type": {
     "type": "string",
     "const": "http"
    },
    "method": {
     "enum": [
      "POST"
     ],
     "type": "string"
    },
    "bodyType": {
     "enum": [
      "json",
      "form-data",
      "text"
     ],
     "type": "string"
    }
   },
   "additionalProperties": false
  },
  "output": {
   "type": "object",
   "required": [
    "type"
   ],
   "properties": {
    "type": {
     "type": "string"
    },
    "example": {
     "type": "object"
    }
   }
  }
 }
}
```

## Response schema (JSON Schema)

```json
{
 "type": "json",
 "example": {
  "mode": "contextual",
  "script": [
   {
    "step": 1,
    "action": "Acknowledge the repeated failure",
    "framework": "NVC",
    "example_phrase": "I can see this is the second time we've gotten your order wrong, and I completely understand your frustration."
   },
   {
    "step": 2,
    "action": "Take explicit responsibility",
    "framework": "Politeness Theory",
    "example_phrase": "This is our mistake, and you deserve better."
   }
  ],
  "recovery": {
   "timeline": "Resolution within 48h",
   "follow_up": "Personal check-in within 24h",
   "immediate": "Offer expedited replacement + credit"
  },
  "personality_notes": []
 }
}
```

## More

- Live health (JSON, refreshed every minute): https://www.zero.xyz/c/convrgent-ai-fa873a73/health.json
- [Zero catalog index](https://www.zero.xyz/llms.txt)
- [Other services from convrgent.ai](https://www.zero.xyz/host/convrgent.ai/llms.txt)