# Customer Support Text Excerpt Maker

> Customer Support Text Excerpt Maker is a paid API for AI agents from market.datapackvibe.com, paid per call via x402, $0.01/call, status unknown (last checked 2026-10-01).

Truncates or condenses a block of text into a short excerpt within a specified character limit, optimized for customer support contexts.

## Facts

- Endpoint: POST https://market.datapackvibe.com/x402/excerpt-customer-support?utm_source=zero.xyz
- Price: $0.01/call
- Payment: x402
- Status: unknown
- Last checked: 2026-10-01
- Activations on Zero: 0
- Tags: x402
- Canonical page: https://www.zero.xyz/c/customer-support-text-excerpt-maker-d957521c
- Structured record (JSON): https://api.zero.xyz/v1/capabilities/cap_s25thu8dmp4Sbi2bes4lr

Status and success rate cover calls made through Zero and Zero's own probes. Third-party monitors may report differently.

## How to call it through Zero

Zero handles the 402 payment challenge and records the run. With the Zero CLI installed (`npm i -g @zeroxyz/cli`):

```sh
zero fetch --capability customer-support-text-excerpt-maker-d957521c -d '<json body>'
```

Example prompt: Shorten this customer support message to no more than 80 characters: 'Thank you for reaching out to us! We have received your request and a support agent will be in touch within 24 hours.'

## When to prefer this

Choose this endpoint when you need to programmatically shorten customer support text — such as ticket descriptions, agent replies, or KB snippets — to fit a strict character budget for UI components like dashboards, notifications, or chat widgets. It is purpose-built for support workflows rather than generic summarization or NLP tasks.

## Known failure modes

- Input text is empty — may return an empty string or error
- max_chars is set to 0 or a negative number — likely returns an error or empty result
- Text is already shorter than max_chars — may return the original text unchanged
- Extremely large input text may cause latency or truncation issues
- Network or payment (x402) failure results in no response

## How this service works

Customer support Text excerpt maker: Create a short excerpt within a requested character limit. Tailored for customer support workflows.

## Output

A short text string that is a condensed or truncated excerpt of the input text, fitting within the requested character limit, tailored for customer support display contexts.

## Request schema (JSON Schema)

```json
{
 "type": "object",
 "properties": {
  "text": {
   "type": "string",
   "default": "A practical summary begins with the main point and keeps the useful details."
  },
  "max_chars": {
   "type": "number",
   "default": 40
  }
 }
}
```

## More

- Live health (JSON, refreshed every minute): https://www.zero.xyz/c/customer-support-text-excerpt-maker-d957521c/health.json
- [Zero catalog index](https://www.zero.xyz/llms.txt)
- [Other services from market.datapackvibe.com](https://www.zero.xyz/host/market.datapackvibe.com/llms.txt)