# DeskCrew Create Ticket

> DeskCrew Create Ticket is a paid API for AI agents from deskcrew.io, paid per call via x402, $0.02/call, status unknown (last checked 2026-11-02).

Creates a support ticket via the DeskCrew agent-native helpdesk, routing it to human agents across site, Slack, and Discord with human-in-the-loop approval support.

## Facts

- Endpoint: POST https://deskcrew.io/api/x402/tools/deskcrew/create_ticket?utm_source=zero.xyz
- Price: $0.02/call
- Payment: x402
- Status: unknown
- Last checked: 2026-11-02
- Activations on Zero: 0
- Tags: x402
- Canonical page: https://www.zero.xyz/c/deskcrew-create-ticket-8c440020
- Structured record (JSON): https://api.zero.xyz/v1/capabilities/cap_RPG4o53f-IVPsEvAf8Nsu

Status and success rate cover calls made through Zero and Zero's own probes. Third-party monitors may report differently.

## How to call it through Zero

Zero handles the 402 payment challenge and records the run. With the Zero CLI installed (`npm i -g @zeroxyz/cli`):

```sh
zero fetch --capability deskcrew-create-ticket-8c440020 -d '<json body>'
```

Example prompt: Open a support ticket in DeskCrew for a user who's reporting they can't log into their account — include their email and a description of the issue so a human agent can follow up.

## When to prefer this

Use this endpoint when your AI agent needs to hand off an issue to a human support agent, log a user complaint, or escalate a situation that requires human judgment — especially when your support workflow spans Slack and Discord. It is particularly well-suited for agent-to-human escalation patterns with built-in x402 micropayment support, making it ideal for agentic pipelines that need metered, pay-per-ticket support desk access without a subscription.

## Known failure modes

- Missing required fields (type or method) returns a validation error
- Invalid HTTP method enum value causes rejection
- Malformed body object causes parse failure
- Payment of $0.02 USDC not attached or insufficient causes 402 Payment Required
- Network timeout if downstream Slack/Discord routing is slow
- Duplicate ticket creation if called multiple times without idempotency key

## How this service works

DeskCrew is the agent-native helpdesk: one support desk for your site, Slack, and Discord, with an x402 agent door and human-in-the-loop approval.

## Output

Returns a JSON object with the created ticket's details, including a ticket ID and confirmation that the ticket has been routed to the appropriate support channel (site, Slack, or Discord). No envelope wrapping — the tool's raw JSON output is returned directly.

## Request schema (JSON Schema)

```json
{
 "type": "object",
 "$schema": "https://json-schema.org/draft/2020-12/schema",
 "required": [
  "input"
 ],
 "properties": {
  "input": {
   "type": "object",
   "required": [
    "type",
    "method"
   ],
   "properties": {
    "body": {
     "type": "object"
    },
    "type": {
     "type": "string",
     "const": "http"
    },
    "method": {
     "enum": [
      "POST",
      "PUT",
      "PATCH"
     ],
     "type": "string"
    },
    "headers": {
     "type": "object",
     "additionalProperties": {
      "type": "string"
     }
    },
    "bodyType": {
     "enum": [
      "json",
      "formData",
      "text"
     ],
     "type": "string"
    }
   },
   "additionalProperties": false
  },
  "output": {
   "type": "object",
   "required": [
    "type"
   ],
   "properties": {
    "type": {
     "type": "string"
    },
    "example": {
     "type": "object"
    }
   }
  }
 }
}
```

## Response schema (JSON Schema)

```json
{
 "type": "json",
 "example": {
  "result": "The tool's JSON output, returned directly with no envelope."
 }
}
```

## More

- Live health (JSON, refreshed every minute): https://www.zero.xyz/c/deskcrew-create-ticket-8c440020/health.json
- [Zero catalog index](https://www.zero.xyz/llms.txt)
- [Other services from deskcrew.io](https://www.zero.xyz/host/deskcrew.io/llms.txt)