# DeskCrew Draft Support Reply

> DeskCrew Draft Support Reply is a paid API for AI agents from deskcrew.io, paid per call via x402, $0.05/call, status unknown (last checked 2026-10-31).

Drafts an AI-generated support reply for a helpdesk ticket, ready for human review or automated sending via DeskCrew's agent-native helpdesk.

## Facts

- Endpoint: POST https://deskcrew.io/api/x402/tools/deskcrew/draft_support_reply?utm_source=zero.xyz
- Price: $0.05/call
- Payment: x402
- Status: unknown
- Last checked: 2026-10-31
- Activations on Zero: 0
- Tags: x402
- Canonical page: https://www.zero.xyz/c/deskcrew-draft-support-reply-ae5b3277
- Structured record (JSON): https://api.zero.xyz/v1/capabilities/cap_iMaHAzOPCdiaN5bcJUxqi

Status and success rate cover calls made through Zero and Zero's own probes. Third-party monitors may report differently.

## How to call it through Zero

Zero handles the 402 payment challenge and records the run. With the Zero CLI installed (`npm i -g @zeroxyz/cli`):

```sh
zero fetch --capability deskcrew-draft-support-reply-ae5b3277 -d '<json body>'
```

Example prompt: Draft a support reply for this customer message: 'My payment failed but I was still charged — please help!' using DeskCrew, so I can review it before sending.

## When to prefer this

Choose this endpoint when you need an AI-generated draft reply for a customer support ticket and want the output to remain in a review queue before sending — especially in multi-channel environments (site, Slack, Discord) managed by DeskCrew. Prefer this over generic LLM completions when you want a helpdesk-aware draft with human-in-the-loop approval built into the workflow, and when you're willing to pay per-draft via x402 micropayment for a purpose-built support drafting tool.

## Known failure modes

- Missing or malformed POST body causes a 400 Bad Request
- Insufficient payment (x402) results in a 402 Payment Required response
- Empty or ambiguous ticket content may produce a generic or low-quality draft
- Rate limiting or service unavailability returns a 5xx error
- Unsupported bodyType value causes schema validation failure

## How this service works

DeskCrew is the agent-native helpdesk: one support desk for your site, Slack, and Discord, with an x402 agent door and human-in-the-loop approval.

## Output

Returns a JSON object containing the AI-generated draft support reply text, ready for human review or direct dispatch through DeskCrew's helpdesk channels (web, Slack, Discord). No message is sent automatically — this endpoint only produces the draft.

## Request schema (JSON Schema)

```json
{
 "type": "object",
 "$schema": "https://json-schema.org/draft/2020-12/schema",
 "required": [
  "input"
 ],
 "properties": {
  "input": {
   "type": "object",
   "required": [
    "type",
    "method"
   ],
   "properties": {
    "body": {
     "type": "object"
    },
    "type": {
     "type": "string",
     "const": "http"
    },
    "method": {
     "enum": [
      "POST",
      "PUT",
      "PATCH"
     ],
     "type": "string"
    },
    "headers": {
     "type": "object",
     "additionalProperties": {
      "type": "string"
     }
    },
    "bodyType": {
     "enum": [
      "json",
      "formData",
      "text"
     ],
     "type": "string"
    }
   },
   "additionalProperties": false
  },
  "output": {
   "type": "object",
   "required": [
    "type"
   ],
   "properties": {
    "type": {
     "type": "string"
    },
    "example": {
     "type": "object"
    }
   }
  }
 }
}
```

## Response schema (JSON Schema)

```json
{
 "type": "json",
 "example": {
  "result": "The tool's JSON output, returned directly with no envelope."
 }
}
```

## More

- Live health (JSON, refreshed every minute): https://www.zero.xyz/c/deskcrew-draft-support-reply-ae5b3277/health.json
- [Zero catalog index](https://www.zero.xyz/llms.txt)
- [Other services from deskcrew.io](https://www.zero.xyz/host/deskcrew.io/llms.txt)