# DeskCrew Propose Resolution

> DeskCrew Propose Resolution is a paid API for AI agents from deskcrew.io, paid per call via x402, $0.06/call, status unknown (last checked 2026-10-31).

Proposes a support ticket resolution via DeskCrew's agent-native helpdesk, triggering a human-in-the-loop approval workflow

## Facts

- Endpoint: POST https://deskcrew.io/api/x402/tools/deskcrew/propose_resolution?utm_source=zero.xyz
- Price: $0.06/call
- Payment: x402
- Status: unknown
- Last checked: 2026-10-31
- Activations on Zero: 0
- Tags: x402
- Canonical page: https://www.zero.xyz/c/deskcrew-propose-resolution-10846892
- Structured record (JSON): https://api.zero.xyz/v1/capabilities/cap_Dq5l4xWncotYiIlu_vque

Status and success rate cover calls made through Zero and Zero's own probes. Third-party monitors may report differently.

## How to call it through Zero

Zero handles the 402 payment challenge and records the run. With the Zero CLI installed (`npm i -g @zeroxyz/cli`):

```sh
zero fetch --capability deskcrew-propose-resolution-10846892 -d '<json body>'
```

Example prompt: I've drafted a resolution for ticket #4821 explaining that the refund will be processed in 3-5 business days — can you submit that to DeskCrew as a proposed resolution so a human agent can review and approve it before it goes out?

## When to prefer this

Choose this endpoint when an AI agent needs to suggest a support ticket resolution that requires human approval before being acted upon — particularly in multi-channel environments (site, Slack, Discord) where DeskCrew is the configured helpdesk. Ideal for agentic workflows where autonomous resolution is not permitted and a human-in-the-loop gate is required.

## Known failure modes

- Missing required 'type' or 'method' fields returns validation error
- Invalid HTTP method (not POST, PUT, PATCH) causes rejection
- Malformed body or unsupported bodyType triggers parse error
- Payment failure (insufficient USDC) prevents API access via x402
- Downstream helpdesk service unavailable returns 5xx error

## How this service works

DeskCrew is the agent-native helpdesk: one support desk for your site, Slack, and Discord, with an x402 agent door and human-in-the-loop approval.

## Output

Returns a JSON object with the tool's direct output confirming the resolution proposal was submitted, typically including a status or reference for the pending human-in-the-loop approval step.

## Request schema (JSON Schema)

```json
{
 "type": "object",
 "$schema": "https://json-schema.org/draft/2020-12/schema",
 "required": [
  "input"
 ],
 "properties": {
  "input": {
   "type": "object",
   "required": [
    "type",
    "method"
   ],
   "properties": {
    "body": {
     "type": "object"
    },
    "type": {
     "type": "string",
     "const": "http"
    },
    "method": {
     "enum": [
      "POST",
      "PUT",
      "PATCH"
     ],
     "type": "string"
    },
    "headers": {
     "type": "object",
     "additionalProperties": {
      "type": "string"
     }
    },
    "bodyType": {
     "enum": [
      "json",
      "formData",
      "text"
     ],
     "type": "string"
    }
   },
   "additionalProperties": false
  },
  "output": {
   "type": "object",
   "required": [
    "type"
   ],
   "properties": {
    "type": {
     "type": "string"
    },
    "example": {
     "type": "object"
    }
   }
  }
 }
}
```

## Response schema (JSON Schema)

```json
{
 "type": "json",
 "example": {
  "result": "The tool's JSON output, returned directly with no envelope."
 }
}
```

## More

- Live health (JSON, refreshed every minute): https://www.zero.xyz/c/deskcrew-propose-resolution-10846892/health.json
- [Zero catalog index](https://www.zero.xyz/llms.txt)
- [Other services from deskcrew.io](https://www.zero.xyz/host/deskcrew.io/llms.txt)
