# DeskCrew Triage

> DeskCrew Triage is a paid API for AI agents from deskcrew.io, paid per call via x402, $0.03/call, status unknown (last checked 2026-10-31).

Routes an incoming support request through DeskCrew's agent-native helpdesk triage, categorizing and dispatching it across web, Slack, and Discord channels with human-in-the-loop approval.

## Facts

- Endpoint: POST https://deskcrew.io/api/x402/tools/deskcrew/triage?utm_source=zero.xyz
- Price: $0.03/call
- Payment: x402
- Status: unknown
- Last checked: 2026-10-31
- Activations on Zero: 0
- Tags: x402
- Canonical page: https://www.zero.xyz/c/deskcrew-triage-64c53dbd
- Structured record (JSON): https://api.zero.xyz/v1/capabilities/cap_JlCPdVibnPo-UzdI7cick

Status and success rate cover calls made through Zero and Zero's own probes. Third-party monitors may report differently.

## How to call it through Zero

Zero handles the 402 payment challenge and records the run. With the Zero CLI installed (`npm i -g @zeroxyz/cli`):

```sh
zero fetch --capability deskcrew-triage-64c53dbd -d '<json body>'
```

Example prompt: A user just submitted a bug report on our site saying the login button is broken — can you triage it through DeskCrew and route it to the right support channel for human review?

## When to prefer this

Choose this endpoint when your AI agent needs to submit or route a support request through a structured helpdesk that supports both human and AI agent workflows, especially when human-in-the-loop approval is required or when you need unified dispatch across web, Slack, and Discord from a single x402-compatible API call.

## Known failure modes

- Missing required 'input.type' or 'input.method' fields returns a validation error
- Payment not included or insufficient USDC balance causes an x402 payment required error
- Malformed request body or unsupported bodyType enum value results in a 400 error
- Downstream channel (Slack, Discord) unavailable may cause routing failure
- Human-in-the-loop approval pending may delay response or return a pending status

## How this service works

DeskCrew is the agent-native helpdesk: one support desk for your site, Slack, and Discord, with an x402 agent door and human-in-the-loop approval.

## Output

Returns the triage tool's JSON output directly — typically a routing decision, ticket classification, or dispatch confirmation indicating how and where the support request was directed, with no additional envelope wrapping.

## Request schema (JSON Schema)

```json
{
 "type": "object",
 "$schema": "https://json-schema.org/draft/2020-12/schema",
 "required": [
  "input"
 ],
 "properties": {
  "input": {
   "type": "object",
   "required": [
    "type",
    "method"
   ],
   "properties": {
    "body": {
     "type": "object"
    },
    "type": {
     "type": "string",
     "const": "http"
    },
    "method": {
     "enum": [
      "POST",
      "PUT",
      "PATCH"
     ],
     "type": "string"
    },
    "headers": {
     "type": "object",
     "additionalProperties": {
      "type": "string"
     }
    },
    "bodyType": {
     "enum": [
      "json",
      "formData",
      "text"
     ],
     "type": "string"
    }
   },
   "additionalProperties": false
  },
  "output": {
   "type": "object",
   "required": [
    "type"
   ],
   "properties": {
    "type": {
     "type": "string"
    },
    "example": {
     "type": "object"
    }
   }
  }
 }
}
```

## Response schema (JSON Schema)

```json
{
 "type": "json",
 "example": {
  "result": "The tool's JSON output, returned directly with no envelope."
 }
}
```

## More

- Live health (JSON, refreshed every minute): https://www.zero.xyz/c/deskcrew-triage-64c53dbd/health.json
- [Zero catalog index](https://www.zero.xyz/llms.txt)
- [Other services from deskcrew.io](https://www.zero.xyz/host/deskcrew.io/llms.txt)