# HALOWERK buerowerk — Support Escalation Source Note Register

> HALOWERK buerowerk — Support Escalation Source Note Register is a paid API for AI agents from buero.halowerk.com, paid per call via x402, $0.01/call, status unknown (last checked 2026-10-18).

Analyzes meeting transcripts to identify and register support escalation points, noting the source segments requiring escalation

## Facts

- Endpoint: POST https://buero.halowerk.com/v1/baumarkt/meeting/support-escalation-source-note-register?utm_source=zero.xyz
- Price: $0.01/call
- Payment: x402
- Status: unknown
- Last checked: 2026-10-18
- Activations on Zero: 0
- Tags: x402
- Canonical page: https://www.zero.xyz/c/halowerk-buerowerk-support-escalation-source-note-register-08a986f2
- Structured record (JSON): https://api.zero.xyz/v1/capabilities/cap_vl6LWeQKlw6iDvMPM9lTL

Status and success rate cover calls made through Zero and Zero's own probes. Third-party monitors may report differently.

## How to call it through Zero

Zero handles the 402 payment challenge and records the run. With the Zero CLI installed (`npm i -g @zeroxyz/cli`):

```sh
zero fetch --capability halowerk-buerowerk-support-escalation-source-note-register-08a986f2 -d '<json body>'
```

Example prompt: Look at this customer support call transcript — it's 45 minutes long with speakers labeled 'Agent' and 'Customer' — and identify which segments need to be escalated, then register those escalation source notes for me.

## When to prefer this

Choose this endpoint when you need to automatically identify and register support escalation triggers from timestamped meeting or call transcripts, particularly when transcripts are already segmented with speaker labels and time codes. Ideal for post-meeting QA workflows, support operations pipelines, or any scenario where you need a structured record of which transcript moments prompted escalation. Supports both raw segments arrays and packaged transcript formats with media metadata.

## Known failure modes

- Missing required segment fields (start, end, speaker, text) returns validation error
- Segment timestamps exceeding maximum (14400 seconds) rejected
- Text content exceeding 3000 character limit per segment rejected
- Empty segments array (minItems: 1 not met) rejected
- transcript_package cues exceeding 1800-second media duration rejected
- Payment failure via x402 results in 402 response before processing
- Malformed JSON body returns 400 error

## How this service works

HALOWERK buerowerk — bezahlte Endpunkte nach x402. Preise in USDC auf Base Mainnet.

## Output

A JSON response containing registered escalation source notes derived from the meeting transcript, identifying the specific segments, speakers, and timestamps associated with support escalation events.

## Request schema (JSON Schema)

```json
{
 "type": "object",
 "properties": {
  "segments": {
   "type": "array",
   "items": {
    "type": "object",
    "required": [
     "start",
     "end",
     "speaker",
     "text"
    ],
    "properties": {
     "end": {
      "type": "number",
      "maximum": 14400,
      "exclusiveMinimum": 0
     },
     "text": {
      "type": "string",
      "maxLength": 3000,
      "minLength": 1
     },
     "start": {
      "type": "number",
      "maximum": 14400,
      "minimum": 0
     },
     "speaker": {
      "type": [
       "string",
       "null"
      ],
      "maxLength": 80,
      "minLength": 1
     }
    },
    "additionalProperties": false
   },
   "maxItems": 20000,
   "minItems": 1
  },
  "transcript_package": {
   "type": "object",
   "required": [
    "cues",
    "media"
   ],
   "properties": {
    "cues": {
     "type": "array",
     "items": {
      "type": "object",
      "required": [
       "start",
       "end",
       "speaker",
       "text"
      ],
      "properties": {
       "end": {
        "type": "number",
        "maximum": 1801,
        "exclusiveMinimum": 0
       },
       "text": {
        "type": "string",
        "maxLength": 3000,
        "minLength": 1
       },
       "start": {
        "type": "number",
        "maximum": 1801,
        "minimum": 0
       },
       "speaker": {
        "type": [
         "integer",
         "null"
        ],
        "maximum": 20000,
        "minimum": 0
       }
      }
     },
     "maxItems": 20000,
     "minItems": 1
    },
    "media": {
     "type": "object",
     "required": [
      "duration_seconds"
     ],
     "properties": {
      "duration_seconds": {
       "type": "number",
       "maximum": 1800,
       "exclusiveMinimum": 0
      }
     }
    }
   }
  }
 }
}
```

## Response schema (JSON Schema)

```json
{
 "type": "json"
}
```

## More

- Live health (JSON, refreshed every minute): https://www.zero.xyz/c/halowerk-buerowerk-support-escalation-source-note-register-08a986f2/health.json
- [Zero catalog index](https://www.zero.xyz/llms.txt)
- [Other services from buero.halowerk.com](https://www.zero.xyz/host/buero.halowerk.com/llms.txt)