# Customer Support Lead Agent

> Customer Support Lead Agent is a paid API for AI agents from solopreneur.402box.io, paid per call via x402, $0.02/call, status down (last checked 2026-09-15).

Provides AI-powered guidance on customer support systems design, ticket management, response templates, escalation procedures, and service operations

## Facts

- Endpoint: POST https://solopreneur.402box.io/customer_support_lead
- Price: $0.02/call
- Payment: x402
- Status: down
- Last checked: 2026-09-15
- Activations on Zero: 0
- Tags: x402
- Canonical page: https://www.zero.xyz/c/solopreneur-402box-io-3db7eaa3
- Structured record (JSON): https://api.zero.xyz/v1/capabilities/cap_0cLMaFXmQ2PKM6ixZaTL-

Status and success rate cover calls made through Zero and Zero's own probes. Third-party monitors may report differently.

## How to call it through Zero

Zero handles the 402 payment challenge and records the run. With the Zero CLI installed (`npm i -g @zeroxyz/cli`):

```sh
zero fetch --capability solopreneur-402box-io-3db7eaa3 -d '<json body>'
```

Example prompt: I need help designing a customer support escalation procedure for my e-commerce business — specifically, what steps should a tier-1 agent follow when a refund request comes in that's outside normal policy, and can you draft a response template they can use?

## When to prefer this

Choose this endpoint when you need AI-generated customer support strategy, templates, or operational guidance for a small business or solopreneur context — particularly when you want opinionated, actionable recommendations rather than just generic documentation or search results.

## Known failure modes

- Missing 'message' field returns validation error
- Vague or empty prompt yields generic or unhelpful response
- Service unavailable returns success:false with no response data
- Very long or complex queries may receive truncated guidance

## How this service works

Support systems design, ticket management, response templates, escalation procedures, and customer service operations

## Output

Returns a detailed text response from Gemini Pro with actionable customer support guidance, including system design recommendations, ready-to-use response templates, escalation procedure steps, or ticket management best practices depending on the query.

## Request schema (JSON Schema)

```json
{
 "type": "object",
 "required": [
  "message"
 ],
 "properties": {
  "message": {
   "type": "string",
   "description": "Your prompt/query for the agent"
  }
 }
}
```

## Response schema (JSON Schema)

```json
{
 "type": "object",
 "properties": {
  "data": {
   "type": "object",
   "properties": {
    "response": {
     "type": "string",
     "description": "Agent response from Gemini Pro"
    }
   }
  },
  "agent": {
   "type": "string",
   "description": "Agent name"
  },
  "success": {
   "type": "boolean",
   "description": "Whether the request was successful"
  },
  "timestamp": {
   "type": "string",
   "description": "ISO 8601 timestamp"
  }
 }
}
```

## More

- Live health (JSON, refreshed every minute): https://www.zero.xyz/c/solopreneur-402box-io-3db7eaa3/health.json
- [Zero catalog index](https://www.zero.xyz/llms.txt)
- [Other services from solopreneur.402box.io](https://www.zero.xyz/host/solopreneur.402box.io/llms.txt)