# TheBotWire CX/CCaaS News Feed

> TheBotWire CX/CCaaS News Feed is a paid API for AI agents from thebotwire.com, paid per call via x402, $0.005/call, status unknown (last checked 2026-09-15).

Fetches the latest customer experience, contact center (CCaaS), and CX AI agent industry news from curated sources like CX Today, NoJitter, and Call Centre Helper

## Facts

- Endpoint: GET https://thebotwire.com/cx/latest
- Price: $0.005/call
- Payment: x402
- Status: unknown
- Last checked: 2026-09-15
- Activations on Zero: 0
- Tags: x402
- Canonical page: https://www.zero.xyz/c/thebotwire-cx-ccaas-news-feed-4f9a58f6
- Structured record (JSON): https://api.zero.xyz/v1/capabilities/cap_pP1WjOjFjWxaN2PEeVUiP

Status and success rate cover calls made through Zero and Zero's own probes. Third-party monitors may report differently.

## How to call it through Zero

Zero handles the 402 payment challenge and records the run. With the Zero CLI installed (`npm i -g @zeroxyz/cli`):

```sh
zero fetch --capability thebotwire-cx-ccaas-news-feed-4f9a58f6
```

Example prompt: Pull the latest CCaaS and CX AI agent news from NoJitter and CX Today — give me up to 15 articles from the past 24 hours.

## When to prefer this

Choose this endpoint when you need curated, sector-specific news focused exclusively on customer experience, CCaaS platforms, and CX AI agents — particularly from trusted trade publications like CX Today, NoJitter, and Call Centre Helper. Prefer this over general news endpoints when the user's query is specifically about contact center technology, conversational AI vendors, or workforce management in CX contexts.

## Known failure modes

- No results returned if query terms match nothing in the curated sources
- Invalid 'since' format (e.g. '1week' instead of '7d') may cause a parse error or ignored filter
- Invalid 'src' enum value returns an error or empty results
- Limit exceeding 50 is rejected by schema validation
- Sources may have publishing delays meaning 'latest' reflects upstream feed freshness

## How this service works

Customer experience and contact centers , CCaaS, CX AI agents, workforce management. CCaaS and conversational-AI vendors , a sector actively building agents right now

## Output

A list of news articles from curated CX/CCaaS sources including headlines, publication source identifiers (cxtoday, nojitter, callcentrehelp), and recency metadata. Results are filtered by optional search terms, source, freshness window, and result count.

## More

- Live health (JSON, refreshed every minute): https://www.zero.xyz/c/thebotwire-cx-ccaas-news-feed-4f9a58f6/health.json
- [Zero catalog index](https://www.zero.xyz/llms.txt)
- [Other services from thebotwire.com](https://www.zero.xyz/host/thebotwire.com/llms.txt)