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Halowerk Media Support-Escalation Literal Index
x402
Halowerk Media Support-Escalation Literal Index is a paid API for AI agents from medien.halowerk.com, paid per call via x402, $0.031/call, status unknown (last checked 2026-10-21).
Searches timestamped audio transcripts for exact escalation-wording matches and returns the matching text segments with their timestamps.
Price / call$0.031
Success—
StatusUnknown
How this service works
Timestamped source search for escalation wording; literal vocabulary only. Reuses exactly one existing qualified transcript-package request. Source audio leaves the server for the existing Deepgram processor; existing provider disclosure and cost/margin retained. Deterministic timestamps/text processing only; no acoustic VAD, speaker identity or specialist accuracy claims. Base motor quote plus0.001USDC; article fails before settlement if the motor fails.
Output
Returns a JSON object containing matched escalation phrases with their precise timestamps from the transcript, sourced from the existing Deepgram-processed transcript package. No acoustic analysis, speaker diarization, or identity information is included — only deterministic text positions and literal vocabulary matches.
Example use cases
Flagging escalation moments in support calls
“Go through yesterday's support call recordings and find every moment where a customer used escalation language — I need the exact phrases and timestamps so the QA team can review them.”
Compliance audit for escalation handling
“I need to audit last month's support calls for escalation vocabulary — can you search the transcripts and pull out every timestamped instance where a customer said anything matching our escalation keyword list?”
Real-time escalation routing trigger
“Check this live support call transcript for any literal escalation phrases so we know if it needs to be escalated to a senior agent right now — give me the exact wording and where in the call it appeared.”
Technical details
Endpoint
POSThttps://medien.halowerk.com/v1/baumarkt/media/support-escalation-literal-index?utm_source=zero.xyzWhen to prefer
Choose this endpoint when you need deterministic, literal keyword-based search of escalation vocabulary in support call transcripts with precise timestamps. It is ideal when you already have a qualified transcript-package request and need exact phrase matching — not semantic similarity or speaker identification. It is not suitable for acoustic analysis, VAD, or speaker-identity tasks.
Side effects
- Motor quota failure causes article to fail before settlement
- Transcript package not found or invalid request ID returns error
- No escalation vocabulary matches found returns empty result set
- Deepgram processor unavailable causes pipeline failure
- Malformed literal search query returns validation error
Input
Schema · Request body
| Field | Type | Description |
|---|---|---|
| source | object | |
| language | string | |
| duration_minutes | integer | |
| confidence_threshold | number |
Output
Schema · Response
{
"type": "json"
}Tags
x402
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